Chiropractic Billing Service has been a lifesaver for my office for the past 4+ years. When I have a question that is time sensitive, it’s ALWAYS answered immediately. Another thing that I find very comforting, Melanie and her staff don’t claim to be “know-it-all’s”. If I have a complex question that is multifaceted and unique, Melanie will do the proper research to find the correct answer. That’s the type of service I hold as being the most valuable. I couldn’t recommend another company more!
– Dr. Stephen Pobst
Kentucky Sports Chiropractic, Louisville, KY www.kentuckysportschiropractic.com
I started my business in August of 2010 and I was outsourcing my billing services to another billing firm. I knew nothing about billing and only wanted to treat patients and let someone else worry about getting me paid. Well that was part of the problem. I treat my patients like they are family and my first priority. My billing company was not doing the same for me. In March of 2014 I decided to start looking around for a new billing company to do business with. I didn’t have to look very long. I spoke with Melanie at Chiropractic Billing Group and I quickly decided to make the switch. It was the best decision I could have ever made. Whenever I have a question or concern she takes care of it so quickly that she truly makes me feel as if I am her only client. Gone are the days of balances sitting forever or claims not getting sent out to waiting attorneys or insurance companies. And the beauty of it is I don’t feel like a client. I feel like I have a friend I can call at anytime to talk about anything. Best business move ever.
– Dr. Jerry R. Manning, Jr.
D.C. Danville, VA
I have been using Chiropractic Billing Group, LLC for my insurance billing for at least two years and I couldn’t be happier with their service. To say I am averse to insurance and the associated billing that comes with it would be an understatement.
Melanie makes things easy, quick, affordable and has been extremely tolerant of my many questions. She always returns calls and emails in a timely fashion and if she doesn’t have the answer, she finds the answer.
My office did not accept insurance for many years (see above aversion) and when I began to accept insurance, I had a very bad experience with the first company I used.
I went with another company and things seemed to be going along fine until they informed me that they would be handing off their accounts to Chiropractic Billing Group, LLC ‘but things should be fine’.
I was a little apprehensive (to say the least) but Melanie soon put my mind at ease with her excellence. In short, she gets my highest recommendation and permission to give other offices my number if they want to ask me anything specific.
-Travis Davis, DC
Active Wellness Chiropractic
As a physician, I prefer to spend time with patients rather than insurance companies. Melanie (or Chiropractic Billing Group if you prefer) gladly deals with my clinics’ insurance billing so that I can focus on better treating my patients.
This billing company stands apart from the others due to the fact that they take a personable approach to billing. They insist that I pay per paid claim instead of filed claim, which is very honest in my eyes.
If I ever have a question, Melanie always answers it promptly and professionally which is why they have a client for life!